Cancellation Policies and Terms of Service
These terms and conditions apply to all ABRA Textil experiences. The deposit amount, the minimum number of travelers required to confirm the trip, and the payment deadlines may vary depending on the experience: you’ll always find these specific details on each trip’s page.
Reservation and Trip Confirmation
You reserve your spot by paying the deposit specified for each experience. This amount is non-refundable, except in the case described below if ABRA is unable to confirm the trip.
Once the minimum number of travelers is reached, we’ll contact you to arrange payment of the remaining balance and book your flights. The balance must be paid in full up to 20 days before departure.
If the minimum number of participants is not reached, ABRA will refund your deposit in full.
Do not purchase your airline ticket until you receive final confirmation of the trip. The suggested flight dates for each experience are for guidance only.
Payment Methods
Payments in U.S. dollars can be made in cash, by wire transfer, or by bank deposit. If you prefer to pay in pesos, the “blue dollar” exchange rate published by Cronista Comercial on the payment date will be used.
Outstanding balances are always denominated in U.S. dollars. You can request the account information by email or WhatsApp.
If you need to cancel your participation
If for any reason you are unable to travel, the deposit you paid is non-refundable. However, ABRA will credit it toward another experience within the next 12 months, provided that your spot has been filled by another traveler.
If the cancellation occurs after the full amount for the trip has been paid and is due to duly justified circumstances beyond your control, 40% of the amount paid will be credited toward a future ABRA experience, also within the following 12 months.
If ABRA cancels or reschedules the trip
If ABRA decides to cancel an experience because the minimum number of travelers has not been reached, 100% of the amount paid up to that point will be refunded. This refund is the only compensation in such cases.
ABRA is not responsible for personal expenses already incurred, such as non-refundable airline tickets or accommodations booked separately from the trip; therefore, we strongly advise against purchasing your flight until you receive final confirmation.
Insurance and Health
You must have current health insurance or a private health plan. Each trip includes personal accident insurance; you can review the coverage details before traveling.
We also recommend purchasing travel insurance that covers unforeseen events beyond the organization’s control, such as flight cancellations or delays by airlines.
Changes to the itinerary
The itinerary and activities for each experience are subject to change, generally due to weather conditions or new opportunities that arise and that ABRA considers enriching for the group.
Do you have questions about these terms or about a specific experience? Write to us.
Whatsapp: (+54 9) 11 6265 1978
Email: abratextil@gmail.com